Terms of Service

Effective Date: September 1, 2024

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Welcome to Le Concierge Medical! These Terms of Service ("Terms") govern your access to and use of our website, leconciergemedical.com, and the services we provide. By accessing our site or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

  1. Services Provided

    Le Concierge Medical facilitates access to healthcare providers and medical facilities for individuals seeking medical travel services. We assist in connecting you with verified healthcare professionals, arranging logistics, and ensuring your travel-related needs are met. However, we do not provide medical treatment, advice, or services directly. All medical procedures are performed by third-party healthcare providers, and any decisions regarding your care should be made in consultation with qualified healthcare professionals.

  2. User Responsibilities

    By using our website or services, you agree to the following:

    • Accuracy of Information: You agree to provide accurate, current, and complete information when using our services, including when filling out any registration or contact forms.
    • Compliance with Laws: You agree to use our services in compliance with all applicable local, national, and international laws and regulations.
    • Respect for Providers: You acknowledge that healthcare providers are independent professionals, and you will treat them and their staff with respect. Any complaints about the care you receive should be directed to the healthcare provider in question.
    • Health and Medical Decisions: You are responsible for consulting with qualified healthcare professionals before making decisions related to your medical treatment.
  3. Fees and Payments

    Le Concierge Medical provides services on a fee-for-service basis. All fees for our facilitation services will be clearly communicated to you before any arrangements are made. You agree to pay all fees associated with our services in a timely manner. In some cases, additional charges may be applied by third-party service providers (e.g., healthcare providers, airlines). We are not responsible for fees or charges imposed by third parties.

  4. Cancellations and Refunds

    If you need to cancel or reschedule your medical travel arrangements, you must notify us as soon as possible. We will work with healthcare providers and other third parties to accommodate changes, but we cannot guarantee that changes will be possible or that any fees paid will be refundable. Refunds and cancellation policies for third-party services are subject to the terms and conditions of the respective provider.

  5. Limitation of Liability

    Le Concierge Medical strives to connect you with reputable healthcare providers, but we cannot guarantee specific outcomes or results from any medical treatment or procedure. You acknowledge that all medical treatments carry inherent risks, and Le Concierge Medical is not liable for any adverse outcomes, including but not limited to injury, complications, or dissatisfaction with medical services.

    • No Warranty: We make no warranties, express or implied, regarding the completeness, accuracy, or availability of services provided by third-party healthcare providers.
    • Third-Party Providers: We are not responsible for the actions, omissions, or negligence of third-party healthcare providers, airlines, or other service providers.
    • Travel Risks: You assume all risks associated with travel, including but not limited to delays, cancellations, or changes in travel arrangements.
  6. Intellectual Property

    All content on our website, including text, graphics, logos, and software, is the property of Le Concierge Medical or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works of our content without our express written permission.

  7. Privacy

    Your privacy is important to us. Please review our Privacy Policy, which governs the collection, use, and disclosure of your personal information when using our website and services.

  8. Termination of Services

    Le Concierge Medical reserves the right to terminate or suspend your access to our website or services at any time, without notice, for any reason, including but not limited to violation of these Terms, fraud, or misuse of services.

  9. Dispute Resolution

    In the event of a dispute arising from your use of our services, you agree to first contact us to attempt to resolve the matter informally. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the laws of Ontario, Canada. Any legal action must be filed within the jurisdiction of Ontario, Canada.

  10. Governing Law

    These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles.

  11. Changes to Terms

    We may update these Terms from time to time to reflect changes in our services or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

  12. Contact Information

    If you have any questions about these Terms or our services, please contact us at:

    Le Concierge Medical
    91101 Skyway Avenue, Toronto, ON M9W 6R5
    Email: info@leconciergemedical.com
    Phone: (888) 3498901

The Benefits of Medical Travel

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As of January 2023, medical tourism mobilizes more than 21 million people worldwide.

payments

In 2022 the worldwide medical tourism market reached US$ 97 billion, with an expected increase to US$ 337 billion by 2028

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Estimates from the Global Wellness Institute (GWI) indicate that the global medical tourism industry is projected to experience significant growth over the next five years. It is anticipated that the industry will expand at a yearly rate ranging from 15 percent to 25 percent.